{"id":19358,"date":"2022-09-06T08:21:42","date_gmt":"2022-09-06T11:21:42","guid":{"rendered":"https:\/\/redelog.rj.gov.br\/redelog\/?p=19358"},"modified":"2025-08-19T16:15:28","modified_gmt":"2025-08-19T19:15:28","slug":"ouvidoria-interna-e-transparencia","status":"publish","type":"post","link":"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/","title":{"rendered":"OUVIDORIA INTERNA E TRANSPAR\u00caNCIA"},"content":{"rendered":"\t\t
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A Ouvidoria \u00e9 um \u00f3rg\u00e3o vinculado \u00e0 Subsecretaria de Controladoria Interna da Secretaria de Estado de Planejamento e Gest\u00e3o do Rio de Janeiro, sendo um canal de comunica\u00e7\u00e3o da sociedade com a SEPLAG-RJ, com o objetivo de contribuir para a excel\u00eancia de seus servi\u00e7os prestados e o exerc\u00edcio da cidadania por parte do usu\u00e1rio do servi\u00e7o p\u00fablico. A Ouvidoria atua em quest\u00f5es relacionadas a\u00a0procedimentos e processos internos, manifesta\u00e7\u00f5es de ouvidoria e transpar\u00eancia<\/strong>, devendo ser acionada em casos\u00a0de pedido de informa\u00e7\u00e3o, comunica\u00e7\u00f5es, den\u00fancias, elogios, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es e sugest\u00f5es<\/strong>.<\/p>

As formas de contato com a Ouvidoria s\u00e3o:<\/p>

Presencialmente:<\/strong>\u00a0Somente com agendamento pr\u00e9vio, por meio telef\u00f4nico.<\/p>

Hor\u00e1rio de Atendimento:<\/strong>\u00a010h \u00e0s 16h.<\/p>

Telefone:<\/strong>\u00a0(21) 2333-3322.<\/p>

Endere\u00e7o:<\/strong>\u00a0Av. Erasmo Braga, n\u00ba 118 \/ 2\u00b0 andar – Centro – Rio de Janeiro\/RJ – CEP: 20020-000.<\/p>

E-mail:<\/strong> ouvidoria@planejamento.rj.gov.br\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/section>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"OUV\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

A Ouvidoria \u00e9 um \u00f3rg\u00e3o vinculado \u00e0 Subsecretaria de Controladoria Interna da Secretaria de Estado de Planejamento e Gest\u00e3o do Rio de Janeiro, sendo um canal de comunica\u00e7\u00e3o da sociedade com a SEPLAG-RJ, com o objetivo de contribuir para a excel\u00eancia de seus servi\u00e7os prestados e o exerc\u00edcio da cidadania por parte do usu\u00e1rio do […]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_joinchat":[],"footnotes":""},"categories":[25,34,33,38],"tags":[],"class_list":["post-19358","post","type-post","status-publish","format-standard","hentry","category-cat-capacitacao","category-cat-cursos-abertos","category-cat-cursos-internos","category-cat-informes"],"yoast_head":"\nOUVIDORIA INTERNA E TRANSPAR\u00caNCIA - Redelog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OUVIDORIA INTERNA E TRANSPAR\u00caNCIA - Redelog\" \/>\n<meta property=\"og:description\" content=\"A Ouvidoria \u00e9 um \u00f3rg\u00e3o vinculado \u00e0 Subsecretaria de Controladoria Interna da Secretaria de Estado de Planejamento e Gest\u00e3o do Rio de Janeiro, sendo um canal de comunica\u00e7\u00e3o da sociedade com a SEPLAG-RJ, com o objetivo de contribuir para a excel\u00eancia de seus servi\u00e7os prestados e o exerc\u00edcio da cidadania por parte do usu\u00e1rio do […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/\" \/>\n<meta property=\"og:site_name\" content=\"Redelog\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-06T11:21:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-19T19:15:28+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/redelog.rj.gov.br\/redelog\/wp-content\/uploads\/2022\/09\/OUV.jpg\" \/>\n<meta name=\"author\" content=\"Rejane\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rejane\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/\"},\"author\":{\"name\":\"Rejane\",\"@id\":\"https:\/\/redelog.rj.gov.br\/redelog\/#\/schema\/person\/711e4a03f3b5eeb4ffeb92a63daecd59\"},\"headline\":\"OUVIDORIA INTERNA E TRANSPAR\u00caNCIA\",\"datePublished\":\"2022-09-06T11:21:42+00:00\",\"dateModified\":\"2025-08-19T19:15:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/\"},\"wordCount\":171,\"publisher\":{\"@id\":\"https:\/\/redelog.rj.gov.br\/redelog\/#organization\"},\"image\":{\"@id\":\"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/#primaryimage\"},\"thumbnailUrl\":\"http:\/\/redelog.rj.gov.br\/redelog\/wp-content\/uploads\/2022\/09\/OUV.jpg\",\"articleSection\":[\"Capacita\u00e7\u00e3o\",\"Cursos Abertos\",\"Cursos Internos\",\"Informes\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/\",\"url\":\"https:\/\/redelog.rj.gov.br\/redelog\/ouvidoria-interna-e-transparencia\/\",\"name\":\"OUVIDORIA INTERNA E TRANSPAR\u00caNCIA - 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