{"id":2984,"date":"2023-04-11T11:53:28","date_gmt":"2023-04-11T14:53:28","guid":{"rendered":"https:\/\/redelog.rj.gov.br\/redecontratos\/?p=2984"},"modified":"2023-07-21T13:22:26","modified_gmt":"2023-07-21T16:22:26","slug":"ouvidoria","status":"publish","type":"post","link":"https:\/\/redelog.rj.gov.br\/redecontratos\/ouvidoria\/","title":{"rendered":"OUVIDORIA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2984\" class=\"elementor elementor-2984\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e803db1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e803db1\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;eb6dbd3&quot;,&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-e2e9841\" data-id=\"e2e9841\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b07b197 elementor-widget elementor-widget-text-editor\" data-id=\"b07b197\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-653909f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"653909f\" data-element_type=\"section\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ff28d7\" data-id=\"4ff28d7\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-ebe8866 elementor-widget elementor-widget-heading\" data-id=\"ebe8866\" data-element_type=\"widget\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container\"><p class=\"mt-15 text-justify\">A Ouvidoria \u00e9 um \u00f3rg\u00e3o vinculado \u00e0 Subsecretaria de Controladoria Interna da Secretaria de Estado de Planejamento e Gest\u00e3o do Rio de Janeiro, sendo um canal de comunica\u00e7\u00e3o da sociedade com a SEPLAG-RJ, com o objetivo de contribuir para a excel\u00eancia de seus servi\u00e7os prestados e o exerc\u00edcio da cidadania por parte do usu\u00e1rio do servi\u00e7o p\u00fablico. A Ouvidoria atua em quest\u00f5es relacionadas a\u00a0<strong>procedimentos e processos internos, manifesta\u00e7\u00f5es de ouvidoria e transpar\u00eancia<\/strong>, devendo ser acionada em casos\u00a0<strong>de pedido de informa\u00e7\u00e3o, comunica\u00e7\u00f5es, den\u00fancias, elogios, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es e sugest\u00f5es<\/strong>.<\/p><p class=\"text-justify\">As formas de contato com a Ouvidoria s\u00e3o:<\/p><p class=\"mt-20n text-justify\"><strong>Presencialmente:<\/strong>\u00a0Somente com agendamento pr\u00e9vio, por meio telef\u00f4nico.<\/p><p class=\"mt-20n text-justify\"><strong>Hor\u00e1rio de Atendimento:<\/strong>\u00a010h \u00e0s 16h.<\/p><p class=\"mt-20n text-justify\"><strong>Telefone:<\/strong>\u00a0(21) 2333-3322.<\/p><p class=\"mt-20n text-justify\"><strong>Endere\u00e7o:<\/strong>\u00a0Av. Erasmo Braga, n\u00ba 118 \/ 2\u00b0 andar &#8211; Centro &#8211; Rio de Janeiro\/RJ &#8211; CEP: 20020-000.<\/p><p class=\"mt-20n text-justify\"><strong>E-mail:<\/strong> ouvidoria@planejamento.rj.gov.br\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c8d0cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c8d0cc\" data-element_type=\"section\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-82b2881\" data-id=\"82b2881\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-3956a9f elementor-widget elementor-widget-text-editor\" data-id=\"3956a9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p class=\"mt-15 text-justify\">\u00a0<\/p><\/div><\/div><\/div><\/div><div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1aa0431\" data-id=\"1aa0431\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-082bf47 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"082bf47\" data-element_type=\"widget\" data-widget_type=\"image.default\">\u00a0<\/div><\/div><\/div><\/div><\/section><section class=\"elementor-section elementor-top-section elementor-element elementor-element-0db0cad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0db0cad\" data-element_type=\"section\" data-settings=\"{\"><div class=\"elementor-container elementor-column-gap-default\"><div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-80da020\" data-id=\"80da020\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-2e94ba8 elementor-widget elementor-widget-text-editor\" data-id=\"2e94ba8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8bc561b\" data-id=\"8bc561b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3dc511 elementor-widget elementor-widget-image\" data-id=\"b3dc511\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.redelog.rj.gov.br\/redelog\/wp-content\/uploads\/2022\/09\/OUV.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria \u00e9 um \u00f3rg\u00e3o vinculado \u00e0 Subsecretaria de Controladoria Interna da Secretaria de Estado de Planejamento e Gest\u00e3o do Rio de Janeiro, sendo um canal de comunica\u00e7\u00e3o da sociedade com a SEPLAG-RJ, com o objetivo de contribuir para a excel\u00eancia de seus servi\u00e7os prestados e o exerc\u00edcio da cidadania por parte do usu\u00e1rio do [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2984","post","type-post","status-publish","format-standard","hentry","category-sem-categoria"],"_links":{"self":[{"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/posts\/2984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/comments?post=2984"}],"version-history":[{"count":3,"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/posts\/2984\/revisions"}],"predecessor-version":[{"id":3643,"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/posts\/2984\/revisions\/3643"}],"wp:attachment":[{"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/media?parent=2984"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/categories?post=2984"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redelog.rj.gov.br\/redecontratos\/wp-json\/wp\/v2\/tags?post=2984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}