{"id":8011,"date":"2022-11-08T11:12:27","date_gmt":"2022-11-08T14:12:27","guid":{"rendered":"https:\/\/redelog.rj.gov.br\/redecompras\/?p=8011"},"modified":"2022-11-08T11:46:36","modified_gmt":"2022-11-08T14:46:36","slug":"ouvidoria-interna-e-transparencia","status":"publish","type":"post","link":"https:\/\/redelog.rj.gov.br\/redecompras\/ouvidoria-interna-e-transparencia\/","title":{"rendered":"OUVIDORIA INTERNA E TRANSPAR\u00caNCIA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8011\" class=\"elementor elementor-8011\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d737e1e elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"d737e1e\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-cade7da\" data-id=\"cade7da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1849575 elementor-widget elementor-widget-text-editor\" data-id=\"1849575\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"mt-15 text-justify\">A Ouvidoria \u00e9 um \u00f3rg\u00e3o vinculado \u00e0 Subsecretaria de Controladoria Interna da Secretaria de Estado de Planejamento e Gest\u00e3o do Rio de Janeiro, sendo um canal de comunica\u00e7\u00e3o da sociedade com a SEPLAG-RJ, com o objetivo de contribuir para a excel\u00eancia de seus servi\u00e7os prestados e o exerc\u00edcio da cidadania por parte do usu\u00e1rio do servi\u00e7o p\u00fablico. A Ouvidoria atua em quest\u00f5es relacionadas a\u00a0<strong>procedimentos e processos internos, manifesta\u00e7\u00f5es de ouvidoria e transpar\u00eancia<\/strong>, devendo ser acionada em casos\u00a0<strong>de pedido de informa\u00e7\u00e3o, comunica\u00e7\u00f5es, den\u00fancias, elogios, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es e sugest\u00f5es<\/strong>.<\/p><p class=\"text-justify\">As formas de contato com a Ouvidoria s\u00e3o:<\/p><p class=\"mt-20n text-justify\"><strong>Presencialmente:<\/strong>\u00a0Somente com agendamento pr\u00e9vio, por meio telef\u00f4nico.<\/p><p class=\"mt-20n text-justify\"><strong>Hor\u00e1rio de Atendimento:<\/strong>\u00a010h \u00e0s 16h.<\/p><p class=\"mt-20n text-justify\"><strong>Telefone:<\/strong>\u00a0(21) 2333-3322.<\/p><p class=\"mt-20n text-justify\"><strong>Endere\u00e7o:<\/strong>\u00a0Av. Erasmo Braga, n\u00ba 118 \/ 2\u00b0 andar \u2013 Centro \u2013 Rio de Janeiro\/RJ \u2013 CEP: 20020-000.<\/p><p class=\"mt-20n text-justify\"><strong>E-mail:<\/strong>\u00a0ouvidoria@planejamento.rj.gov.br\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e068533\" data-id=\"e068533\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5afa54f elementor-widget elementor-widget-image\" data-id=\"5afa54f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"341\" height=\"227\" src=\"https:\/\/redelog.rj.gov.br\/redecompras\/wp-content\/uploads\/2022\/11\/OUV.jpg\" class=\"attachment-large size-large wp-image-8013\" alt=\"\" srcset=\"https:\/\/redelog.rj.gov.br\/redecompras\/wp-content\/uploads\/2022\/11\/OUV.jpg 341w, https:\/\/redelog.rj.gov.br\/redecompras\/wp-content\/uploads\/2022\/11\/OUV-300x200.jpg 300w\" sizes=\"(max-width: 341px) 100vw, 341px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A Ouvidoria \u00e9 um \u00f3rg\u00e3o vinculado \u00e0 Subsecretaria de Controladoria Interna da Secretaria de Estado de Planejamento e Gest\u00e3o do Rio de Janeiro, sendo um canal de comunica\u00e7\u00e3o da sociedade com a SEPLAG-RJ, com o objetivo de contribuir para a excel\u00eancia de seus servi\u00e7os prestados e o exerc\u00edcio da cidadania por parte do usu\u00e1rio do servi\u00e7o p\u00fablico. A Ouvidoria atua em quest\u00f5es relacionadas a\u00a0procedimentos e processos internos, manifesta\u00e7\u00f5es de ouvidoria e transpar\u00eancia, devendo ser acionada em casos\u00a0de pedido de informa\u00e7\u00e3o, comunica\u00e7\u00f5es, den\u00fancias, elogios, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es e sugest\u00f5es. As formas de contato com a Ouvidoria s\u00e3o: Presencialmente:\u00a0Somente com agendamento pr\u00e9vio, por meio telef\u00f4nico. Hor\u00e1rio de Atendimento:\u00a010h \u00e0s 16h. Telefone:\u00a0(21) 2333-3322. Endere\u00e7o:\u00a0Av. Erasmo Braga, n\u00ba 118 \/ 2\u00b0 andar \u2013 Centro \u2013 Rio de Janeiro\/RJ \u2013 CEP: 20020-000. E-mail:\u00a0ouvidoria@planejamento.rj.gov.br\u00a0<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[40,1],"tags":[],"class_list":["post-8011","post","type-post","status-publish","format-standard","hentry","category-base-conhecimento","category-sem-categoria"],"_links":{"self":[{"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/posts\/8011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/comments?post=8011"}],"version-history":[{"count":19,"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/posts\/8011\/revisions"}],"predecessor-version":[{"id":8032,"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/posts\/8011\/revisions\/8032"}],"wp:attachment":[{"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/media?parent=8011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/categories?post=8011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redelog.rj.gov.br\/redecompras\/wp-json\/wp\/v2\/tags?post=8011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}